We reserve the right to change this Privacy Statement at any time, without prior notice by posting a new Privacy Statement. This statement is designed as general guidance and does not constitute a contract, nor does it amend any agreements we currently have with our members.

Your trust is important to us. If you have any questions regarding our privacy policy, please contact us at [email protected].






Symbionce Financial Solutions, LLC
Internet Privacy Statement

Our company respects your privacy. Through our Web site, we strive to provide valuable information to you about how we may serve you. Whether you are a valued existing member or someone interested in joining our company, we hope our site answers your questions about our products and services, locations, and hours.

We want to assure you that we take our responsibility very seriously to treat your personal information in a confidential and secure manner. In order to do so, we are protecting your privacy and ensuring your trust by providing the following privacy policy.

Recognition of Your Privacy Expectations

We believe that the confidentiality of our client credit union and their members information is one of our most important responsibilities. Therefore we have policies and procedures in place that are designed to prevent misuse of this information.

Employees and Privacy
We restrict access to nonpublic personal information to those employees who need to know that information to provide products or services to you and your members. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Our employees are educated on the importance of maintaining the confidentiality of all member information. All employees are bonded and are personally responsible for keeping member information confidential. In addition, we require our employees to sign confidentiality agreements to maintain the privacy of your information.

Security Procedures
We follow multiple security procedures designed to guard against unauthorized access to confidential information. These procedures include all of our Internet services.

Information We Collect About You and Disclose to Others
At Symbionce Financial Solutions, LLC , we collect, retain, and use information about you and your members so we can better serve your financial needs and maintain account relationships with you.

We collect nonpublic personal information about you from the following sources:

  • Information we receive about you on applications or other forms, such as your name, address, social security number and income;
  • Information about your transactions with us, our affiliates, or others, such as your account balance and payment history; and,
  • Information we receive from a consumer-reporting agency, such as your credit worthiness and credit history.

Parties Who Receive Information From Us
In order that we may offer you competitive products and services, we may disclose all information we collect, as described above, to companies that perform services on our behalf, and to other service providers and companies that perform marketing services on our behalf. We may also disclose information about you under circumstances permitted by law. These disclosures typically include information to process transactions on your behalf, conduct our operations, respond to subpoenas, follow your instructions as you authorize, or to protect the security of our financial records.

In addition to sharing nonpublic personal information with our affiliates, we may disclose it to the following types of third parties:

  • Financial service providers such as those that provide check processing, credit card, home banking and bill payment, ATM, and mortgage services; and
  • Non-financial companies, such as consumer reporting agencies and check printing companies

We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted by law.

Our Web Server
Our Web server does not recognize information regarding the domain or e-mail address of visitors to the site and we do not gather information on our site's users.

Our Web Site
As a visitor to our Web site, you need not be concerned about the privacy of your personal information. Our site is not designed to collect personally identifying data on visitors.

We do not gather information on individual users on our Web site. We do collect and store information about the name of the domain from which you access the Internet, such as Aol.com or Earthlink.net; the date and time you access our site, and the Internet address of the Web site from which you linked to us. Other than that, we collect information on visitors only in the aggregate and use it for internal review purposes only. This information simply enables us to tell which areas of the site are of most interest to our users, which avenues of site promotion are most effective, and when peak usage times are.

E-mail Communications
Our Web site does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We will use your e-mail information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside the company unless we are compelled to do so by law.

Member-Only Areas
Personal identification (i.e.: PINs, passwords, account numbers) is collected when you have registered to enter the secure online banking and bill paying areas of our Website. This information enables us to regulate access to your accounts and prevent unauthorized uses.

Planning Tools
Throughout varies areas of our Website you will find calculators and planning tools. These are designed to help you make financial decisions based on your own particular situations. These planning tools can be very helpful in making personal decision and we encourage you to use them often. They are designed for educational purposes only and we cannot guarantee their complete accuracy. We do not capture personal information entered into these tools.